Contact details
One point of contact for every enquiry
Enquiries, documents and updates all go to the same address and are handled by the same team, so nothing is lost between stages or between people. Replies are normally sent within one working day.
When you write to us, it helps to include what the subject matter is (a patent, a copyright work, a trade mark or a portfolio), whether anything has already been filed, and whether any date is already running. You do not need to send documents with a first enquiry.

What happens next
Three steps from your first message
Nothing is charged until you have approved a written scope.
1. You write to us
A short description of the situation, the type of intellectual property involved and any date already running.
2. We reply with a scope
Which service applies, the stages involved, what we need from you and the indicative fee for each stage.
3. Work begins on approval
Once you confirm the scope in writing, the first stage starts and the document checklist is issued.
Before you contact us
Please note what we do not provide
We are an information and process support service. We do not provide legal advice and we do not represent clients in proceedings.
No legal advice
We will not give an opinion on your legal position, on infringement or on validity.
No representation
We do not act before a court or tribunal and we do not negotiate commercial terms on your behalf.
Confidential handling
Documents are held for the purpose of the matter and accessed only by the team working on it.

